Everyone in L&D knows the 70:20:10 model. Seventy per cent of professional development happens through on-the-job experience. Twenty per cent through social learning – mentoring, feedback, observation. Ten per cent through formal training (Lombardo & Eichinger). The profession has spent decades building ever-better interventions…
Part 2 of the Cracks in the Ladder series. Everyone’s investing in AI capability. Almost nobody is investing in protecting the human intelligence that AI is quietly replacing. Not because they don’t care – it’s because the skills most at risk are the ones hardest to identify.
Not every routine task is just a routine task…
AI and Future of Work March 31, 2026 7 min read How I built and deployed multilingual training simulations in hours, with zero coding experience, zero budget, and zero vendor dependency. Last week, I had never opened GitHub. I didn’t know what a repository was. I had never written a line of code, never…
AI and Future of Work 22 March, 2026, AI series – Part 3 18 min read This is Part 3 of a three-part series for professionals building AI tools without a deep technical background. Part 1 and Part 2 covered how LLMs work, how APIs connect systems, how to engineer prompts, and how RAG grounds AI in your company’s…
AI and Future Of Work 21 March, 2026 AI series – Part 2 13 min read This is Part 2 of a three-part series for professionals building AI tools without a deep technical background. In Part 1, we covered what LLMs are, how they work, and why they hallucinate. This piece builds directly on that foundation. Knowing what an AI…
AI and Future Of Work 20 March, 2026 AI series – part 1 12 min read This is the first in a three-part series for professionals who want to build with AI – without needing a computer science degree. By the end of this series, you’ll be able to design, build, and deploy AI-powered tools for your organisation…
AI and Future of Work 03 Jan, 2026 AI HI Series – Part 1 5 min read And how L&OD needs to rearchitect a new model for a sustainable future For decades, organizations have operated on a quiet but powerful model of talent development: the apprenticeship ladder. People entered the organizations as juniors, learned…